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Twitter Basics For Your Small Business

5/14/2012

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twitter
When starting a new business the 3 main social media big guns I recommend an organization gets involved with are facebook, twitter and linkedin.  Twitter can seem daunting to some people who feel it's just not their thing.  I love to break down things that are confusing for many people into simple terms and techniques. Here are the "ground rules" and how to get around twitter to make it work for your business.

140 characters
Anything you post on twitter has to fit into 140 characters.  This can be a tweet or a direct message.  Always try to include a link back to a page on your website!  This is important because it makes it very easy for the reader to access your website with one click, but tweets are also something read by search engines - so it creates yet another link back to your website.

Follow
To connect with twitter users you "follow" them (much like friending in facebook) simply by clicking on the "Follow" button next to their profile.  When someone follows you, always try to thank them for their follow in a direct message (you will find this in the drop down list next to their name) along with something that shows you looked at their profile (this makes them feel loyalty to you and they are more likely to keep following you) OR a fun spiel about your business with your website's link.  Also, follow them back unless they are not something you want to be connected to or they are in direct competition with you.  You can also block unwanted followers in the drop down list next to their name on the 'Followers' page.

@Connect
To find people to follow (in the hopes they will follow you) – click on the @Connect link on the top.
You will see twitter will give you suggestions of who to follow based on your interests and location.
To check out what the person is about – if you click on their name you can see their profile and tweets.
Click on 'Follow' to follow.
To find more, click on the 'Refresh' link next to 'Who To Follow'.
You can also import your email contacts by clicking on the Find Friends' link under the Who to Follow suggestions.

#Discover
This is the hot topics that are going on now – it will bring up your local topics and national.

Hashtag
The # before a word is called a hashtag – people can start an online conversation by entering a hashtag phrase or keyword and asking a question – then anyone who wants to get in on it, just puts that same hashtag and their comment.  Anyone who has posted a tweet with that same hashtag will appear in the results with a hashtag search.  You may need to do it several times over time for it to pick up if you are using a very unique keyword or phrase.Ex: (someone starts a hashtag) What keeps you young? #sexyoversixty
(someone replies to the question with the same hashtag) #sexyoversixty My attitude keeps me young!

@
To reply to someone publicly that tweeted something to you publicly, you just include their twitter name after the @ symbol and then your reply.
Ex: @MCDesignandServ thank you for your shout out

Private Messages
To reply privately click on the drop down arrow next to the person icon on the top right, click on 'Direct messages' and then the ‘new messages’ button, type in the person’s name and they should populate for you – you can only message people who are following you.


How to find people that may be interested in your products or services.
To find people that are tweeting about the services or products that you offer, type in those key words (words the person on the street would use to describe what you do or offer) in the search oval at the top. That will bring up tweets of people with those same key words – you will have to scroll through the results a lot to find real people’s tweets and not just other companies that are posting the same kind of things you are.  Sometimes it helps to be following people who are similar to you, but necessarily in direct competition.

Happy Tweeting!  If you would like someone to manage your twitter account for you or all of your social media for that matter, MC Design & Services, LLC can do all of these things for you!  We can also design a twitter page that matches your brand and website and add 'follow me on twitter' buttons to your website.
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Announcing The Launch of Sexy Over Sixty

4/19/2012

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Sexy Over Sixty
I am so excited to announce the launch of my newest logo and website design for Leslie Traill's brand new venture Sexy Over Sixty.  Just when I thought I had run out of ideas for a new website design, Leslie's logo colors and beautiful pictures inspired me to come up with something new and tastefully simple to let Leslie's beauty and vibrancy shine!  Good luck Leslie!

Check out www.sexyoversixty.com!
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SEO Can Be Fun! Let's Have An SEO Riddle Contest

3/30/2012

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Here is the Riddle - fill in the ( ):
A (first type of business, product or service) and a (second type of business, product or service) want you to link to their websites, unless you are a (the one thing they could have in common) salesman, I'm willing to bet they don't belong on your website.

I am looking for the best examples of two completely unrelated businesses and one thing they could have in common.  You can use play on words, or the same word with two different meanings for what they might have in common.  Keep it fairly clean please.  You don't need to know anything about SEO to participate!

What You Win:
  1. Bragging Rights
  2. Your business or website profiled in our newsletter and social media
  3. $20.00 OFF any service with MC Design & Services, LLC!

Contest Rules:
Contest runs through April 7, 2012.
You can post your riddles as a reply to this blog post, or on our facebook page.
(If you like us while you're there, we'll like you back.)
Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List iconMC Design & Services
FREE Newsletter!

See below an example from my article "A Message From Google You Don't Want to Get". 
So what are "unnatural links"?
I have recently run into website business listing sites that are free, but require a reciprocal link.  The reciprocal link they want you to post on your website has nothing to do with business listings, but is for some obscure business that is obviously paying the creators of the site for these deceptive links.  When you find 20 sites that all look the same but have a different required reciprocal link - one for a Winery in California, and another for an Anger Management Clinic in New Jersey - you get suspicious.  Do both of those products and services have anything to do with YOUR business?  If not, and I'm guessing unless you're John Steinbeck, they do not, they have no business being linked from your site. 

Picture
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A message from Google You Don't Want To Get

3/30/2012

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So if you use Google's webmaster tools to index and monitor your site and you get a message like this one below, what do you do?  Panic?

Dear site owner or webmaster of http://example.com/, 

We've detected that some of your site's pages may be using techniques that are outside Google's Webmaster Guidelines. 

Specifically, look for possibly artificial or unnatural links pointing to your site that could be intended to manipulate  PageRank. Examples of unnatural linking could include buying links to pass PageRank or participating in link schemes. 

We encourage you to make changes to your site so that it meets our quality guidelines. Once you've made these changes, please submit your site for reconsideration in Google's search results. 

If you find unnatural links to your site that you are unable to control or remove, please provide the details in your reconsideration request. 

If you have any questions about how to resolve this issue, please see our Webmaster Help Forum for support. 

Sincerely, 
Google Search Quality Team" 


The first thing I would do is ask who is doing your SEO (search engine optimization)?  The practices described above, that Google is cracking down on with its releases of the "Panda" algorithm updates this year, are known as black hat SEO (that is bad in case you were wondering).  Trying to cheat the system is never the right thing to do in life anyway, right?  So, now those who are employing these techniques for themselves or others are getting their hands caught in the cyber cookie jar.

I can't tell you how many calls I have received where I am told that someone signed up for an automatic SEO service on a website and paid a monthly fee, with initial results that gradually turned into nothing. Sure you can find their website on Google while they pay for the service, but no one is calling their phone.  And when they stopped paying for the "service", their site disappeared from the search engines.

So what are "unnatural links"?
I have recently run into website business listing sites that are free, but require a reciprocal link.  The reciprocal link they want you to post on your website has nothing to do with business listings, but is for some obscure business that is obviously paying the creators of the site for these deceptive links.  When you find 20 sites that all look the same but have a different required reciprocal link - one for a Winery in California, and another for an Anger Management Clinic in New Jersey - you get suspicious.  Do both of those products and services have anything to do with YOUR business?  If not, and I'm guessing unless you're John Steinbeck, they do not, they have no business being linked from your site.
Picture
Did you get that or did you need the visual?
We are looking for more SEO "riddles" like this, we're having a contest!

Why?  Why does Google care what is bringing links to and from your site?  It's all about relevance.  Search Engine's service to us is to bring back relevant results to the search query typed in to that long rectangular box at the top.  And, do you really want someone calling your local servicing business from across the country?  Will that far away person even call your phone on the outside chance they clicked on your totally unrelated link on the site they were first on?

Don't get caught up in the many black-hat SEO scams out there, where the measurement is only based on page rank or hits on your site.  Hiring a reputable company like MC Design & Services, LLC, who will get to know your business intimately and manage the links coming to and from your site so that they will be seen by the potential customers who will actually make your phone ring, is one of the most crucial decisions you can make that will impact your marketing ROI.

Contact Us for a FREE consultation. 
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Work At Home Mom's Take On School Closings

3/16/2012

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This morning school delays ticked along the bottom of my TV screen.  And as usual my kid's suburban school district, as well as, the main urban city school district where I live were NOT delayed due to the densest fog I have seen to date.  As far as my kid's safety it makes little difference as their school is literally out our back gate.  But, every other morning I drive my son to the farthest corner of our school district for pre-school.  It has been during this school year that I have noticed a pattern.

I traveled to Colombia this summer and walked through the most poverty stricken neighborhoods, where families fleeing the jungles and rebel organizations like FARC, came to the big cities and constructed make shift homes.  In my own experience after meeting the beautiful people struggling to make their lives better in another country, I now see it everywhere around me. "There is nothing new under the sun", I suspect most things you can travel to see or experience are right in your own back yard.  As such, it came to my attention this winter that "in my own back yard" the two school districts that would be most likely to have children walking to school on busy streets and whose care-givers were more likely not to have other means to get them to school, were the two school districts who never cancel school.

While driving my pre-schooler to school I have seen little children walking through blizzard conditions to school.  Around my kid's school you have to live pretty far to even ride the bus.  These children don't always even have enough on to keep them warm.  This morning I saw kids ready to cross busy intersections, with the fog; a driver could easily not see them while turning the corner.

While safety is for sure a concern on these days; the main issue for me is, what is the message we are sending to these children?  We hear a lot about self-fulfilling prophesies with regards to the under-privileged.  But where do those "prophesies" come from?  Could it be that an insidious thought is being planted by us in their sub-conscious that their safety isn't worth the dollars saved on extra make up days or attendance counts?  And even if it has nothing to do with politics*, why are all the other kids in the county not in school because of the danger but WE are not being protected?  "I am not worthy of protection."

This gets me fired up every time this happens and I am left with more questions each time.  Like, what can be done about this? What other subliminal messages are being sent that we have not yet realized to these precious children, who have a chance if we, and in turn, they believe in themselves and their worth.

*I am not claiming to be an expert on the issue of school attendance, and recognize there could be many factors that go into the decision to keep a school open, meals for the children and having someone to watch over them during the day being a couple of them.  I just wonder if there is room for solutions.  Please feel free to share your ideas for some!
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How To Create Your Own Dynamic Email Signature In Outlook

3/8/2012

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Since I have been asked by a few of my clients recently how to do this, I thought there may be a few more out there that would like to know how to add images that link to websites or social media pages in their email signature too.
So here it is!:

Open Outlook (I am using Outlook 2010)
Click on New Email
Click on 'Signature' and then 'Signatures'
To create a new Signature, click on 'New' button and give it a name.
Then, type in your contact information.
To add the social media buttons and link them to your pages;
click on the picture icon and upload your facebook button image.
Once it is uploaded, click on the hyperlink icon and type in your facebook page link in the Address box, click OK.
Then do the same for each social media button you want on there.
Once done click 'Save' button on top and then 'OK' button on botton of signature window.
Outlook Signature
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Will Your Small Business Ads Be Impacted By Google's Privacy Policy?

3/5/2012

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I am watching with great interest how Google's new privacy policy instituted last week will affect businesses' AdWords budgets. Will it be harder to reach the outskirts of your target market now that the Google experience will not be the same for everyone?

"Our Privacy Policy will enable us to build a better, more intuitive user experience across Google for signed-in users.
If you’re signed in to Google, you expect our products to work really beautifully together. For example, if you’re working on Google Docs and you want to share it with someone on Gmail, you want their email right there ready to use. Our privacy policies have always allowed us to combine information from different products with your account—effectively using your data to provide you with a better service. However, we’ve been restricted in our ability to combine your YouTube and Search histories with other information in your account. Our new Privacy Policy gets rid of those inconsistencies so we can make more of your information available to you when using Google.

So in the future, if you do frequent searches for Jamie Oliver, we could recommend Jamie Oliver videos when you’re looking for recipes on YouTube—or we might suggest ads for his cookbooks when you’re on other Google properties."


My guess is that AdWords campaigns will need to be honed very specifically to your target audience and location since the Google experience will not be the same for everyone, unless they are not logged in.  Think about the words that your potential customers would use to describe themselves and what it is they are looking for (or in the case of YouTube) or at.  This allows you to use call outs in your ad, as well as, include another key word.

Examples:
NY Mothers find used
toddlers clothing at our sale!
www.toddlerclothingsale.com

Small Business Owners
Can Afford Help With Ads
www.mcdesignservices.com

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Heard of Google's Panda? Has It Been Soft And Cuddly Or A Bear For You This Year?

2/27/2012

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Sorry, I just couldn't' resist the play on words.  Panda is the name that has been given to Google's release of changes to its algorithms to measure relevant searches last year, with updates still ongoing.  Below is a graphic that explains the timeline. (Thanks to Search Engine Land for allowing me to share it!)

Sites that farm content or reproduce content that can be found on other sites on the web are the target of this change.  Many sites took a hit earlier this year and had to scramble to improve their content or find other methods like subdomains to fight back after impact. Examples are Ask.com, EHow.com and HubPages.com.   The main take away from this, and what I have been stressing to my own clients this year, is that quality, original-to-you content is so important.  

I thought you might like to know what Google is looking for so you can evaluate your own website's content up against THE PANDA BEAR!

This is that soft and cuddly animal talking now...
"Our site quality algorithms are aimed at helping people find "high-quality" sites by reducing the rankings of low-quality content. The recent "Panda" change tackles the difficult task of algorithmically assessing website quality. Taking a step back, we wanted to explain some of the ideas and research that drive the development of our algorithms.

Below are some questions that one could use to assess the "quality" of a page or an article. These are the kinds of questions we ask ourselves as we write algorithms that attempt to assess site quality. Think of it as our take at encoding what we think our users want.

Of course, we aren't disclosing the actual ranking signals used in our algorithms because we don't want folks to game our search results; but if you want to step into Google's mindset, the questions below provide some guidance on how we've been looking at the issue:
  • Would you trust the information presented in this article?
  • Is this article written by an expert or enthusiast who knows the topic well, or is it more shallow in nature?
  • Does the site have duplicate, overlapping, or redundant articles on the same or similar topics with slightly different keyword variations?
  • Would you be comfortable giving your credit card information to this site?
  • Does this article have spelling, stylistic, or factual errors?
  • Are the topics driven by genuine interests of readers of the site, or does the site generate content by attempting to guess what might rank well in search engines?
  • Does the article provide original content or information, original reporting, original research, or original analysis?
  • Does the page provide substantial value when compared to other pages in search results?
  • How much quality control is done on content?
  • Does the article describe both sides of a story?
  • Is the site a recognized authority on its topic?
  • Is the content mass-produced by or outsourced to a large number of creators, or spread across a large network of sites, so that individual pages or sites don’t get as much attention or care?
  • Was the article edited well, or does it appear sloppy or hastily produced?
  • For a health related query, would you trust information from this site?
  • Would you recognize this site as an authoritative source when mentioned by name?
  • Does this article provide a complete or comprehensive description of the topic?
  • Does this article contain insightful analysis or interesting information that is beyond obvious?
  • Is this the sort of page you’d want to bookmark, share with a friend, or recommend?
  • Does this article have an excessive amount of ads that distract from or interfere with the main content?
  • Would you expect to see this article in a printed magazine, encyclopedia or book?
  • Are the articles short, unsubstantial, or otherwise lacking in helpful specifics?
  • Are the pages produced with great care and attention to detail vs. less attention to detail?
  • Would users complain when they see pages from this site?
Writing an algorithm to assess page or site quality is a much harder task, but we hope the questions above give some insight into how we try to write algorithms that distinguish higher-quality sites from lower-quality sites."

I call it soft and cuddly because I am for this!  I want to know the authority of the author and where the content I am reading came from, otherwise I don't feel like I can trust it.  And the same can be said for your own company's content.  If someone else wrote if for you and the same exact information can be found on your competitor's website, what will compel your potential customers to choose you over them?

As always if you would like help with your search engine ranking and need an affordable solution MC Design & Services, LLC is here to help!  Contact Us.

The Google Panda Update, One Year Later
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SEO? SEM? What's With All The Abbreviations?

2/21/2012

1 Comment

 
We Can Answer Your Questions
There are a lot of abbreviations thrown around about how to get your website noticed.  The two main things you will hear that you need are SEO and/or SEM. Sometimes these terms are used interchangeably.  But, they are not the same thing.

Here is an explanation of what they are:
 
SEO - Search Engine Optimization
Search Engine Optimization is the employment of techniques to get your website found on search engines (Google, Bing, Yahoo...even Facebook) on the top of the first page of organic links.

What are organic links do you ask?  Using Google as an example, they are all the links that come up as results to a search query just under the paid Google Ads on the top of the page.
Ex: If you were a plumber in Lansing, MI and someone in your area needed to find a plumber, they would go to Google or Bing, type in "plumber Lansing, MI" or "fix broken pipe Lansing, MI" and you would want your website or business information to come up in the links that are provided by the search engine.

Not all search engines operate the same, having assistance from someone who understands the elements your website needs for each of the "heavy hitting" search engines will help your standing.

SEM - Search Engine Marketing or Online Marketing
Search Engine Marketing is paid advertising such as Google Ads, Facebook Ads, etc. OR campaigns to get attention or a buzz going about your business, which may have more to do with social networks (also search engines in their own right).

A lot of money can be thrown away on these kinds of ads.  Having someone who understands how search engines operate and determine what is a relevant result for a search, and how the average Joe tries to find information will save you money and time.  It also helps to know where to place these ads and what method of display is best for your audience.

Creating a buzz or following for your business takes creativity and knowing the current trends in the plugged in world. Social Networks are a good tool for this.

At MC Design & Services, LLC we will always recommend you pay close attention to your SEO standing.  We can help you decide whether dollars spent on SEM are necessary and how big that budget really needs to be.  From our experience we have seen clients benefit from our SEO service to the point that they no longer needed print or online ads.

Contact Us Today for a FREE Consultation! 
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How Can $9.99 Get You $1500? and a New You Too!

2/1/2012

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Picture
"Find Your Inner Goddess" by Jennifer Ettinger, Illustrated by Rebecca LeClaire

I am so honored to have been part of a long  journey with Jennifer Ettinger, my dear friend and client, illustrating and
helping to design her new book.  She has just released "Find Your Inner  Goddess" on Amazon.com today.

For those that order the book today they  get over $1500 in bonus offers from other women associated with Jennifer who  have seen first hand her message of self acceptance and transformation both inside and out!

I can tell you from working intimately with this book that it never became just the subject matter of the job, but had
an impact on me each time I opened it.

This book will tell you everything you want  and need to know about starting and maintaining a healthy lifestyle customized  for your body type!

So How Do You Spend $9.95 and Get $1500?

  1. Buy a Kindle version of the book TODAY ONLY for $9.99 HERE.
  2. Go HERE and view all the bonus offers you can take advantage of while you enter your Amazon Order #
    to get access to your bonuses.

Or, if you prefer you can buy a hard copy of the book in workbook style that you can write in for $24.95 HERE, still a great deal!

This Bonus Offer Expires at Midnight Tonight.
Picture
I really enjoyed illustrating this book, you will find illustrations of famous goddesses throughout time, outfits that fit your style and how-to demonstrations.
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